Associate OCS Engineer

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do:

• Provide L2 support for Amdocs OCS application

• Work closely with Sky OCS Design and Delivery, 3rd party vendor (Amdocs) and other departments across Sky

• Incident and Problem management (Spark) of OCS issues

• Suggest improvements. Co-operate to develop, coordinate & see them through to deployment

• Generate ideas with the team and participate in improvement of standards

• Document all operational processes and estate details within the internal WIKI (Confluence).

What you'll bring

• Computer science related honours degree or equivalent qualification or relevant experience

• Extensive and demonstrable experience of mobile telephony product catalogue, accounts and billing systems

• Worked in or with agile development teams

• Understand the business and systems of the other teams involved in providing the Sky Mobile service.

• Knowledge of SQL / unix

• Strong analytical skills

• Be organised and focused around the project delivery lifecycle.

The rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

Team overview

Network to Business Integration (N2BI) owns and manages systems and infrastructure supporting Sky’s mobile and fixed telephony, broadband and IP core networks. N2BI act as an intermediary service function for all broadband and telephony fulfilment, assurance, rating and billing for other departments within Sky.

N2BI works closely with other departments across Sky to provide voice applications to support Sky’s fixed and mobile telephony businesses including billing, fraud management and regulatory compliance. This includes drawing up business cases for new proposals and defining their benefits, overall programme management for designated projects and liaison with other areas of IT, networks, voice engineering and the Operations centres to ensure effective delivery.

Responsibility also includes aspects of the architecture, service design and management of the Online Charging System and other aspects for the Policy Control & Charging Architecture (PCCA) used by the Sky Mobile service.

Where you'll work:

London, Brick Lane

Our Brick Lane office is in the heart of the East End of London. It’s part of a vibrant and diverse community; close to street food, cafes and shops.

The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.