Associate SRE (Production Platforms)

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new.

From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

• Work closely with the Principal Platform SRE to ensure technical solutions align with departmental goals, and that solutions meet both short-term objectives and long-term vision.

• Contributes to and leads new designs, architectures and standards for large-scale distributed systems spanning multiple territories and regions.

• Attend standups to manage the day-to-day support tasks and deliveries.

• Communicate work status regularly and clearly.

• Continuously adapt and learn from your seniors and take learning opportunities when provided, or when not, seek out learning opportunities proactively. 

• Basic understanding of GitOps and CICD principles, processes, and tooling.

• Engage with Platform Support teams to assist with 24/7 on-call incident resolution (rota-based) and engage various teams including 3rd parties for support escalation.

Required:

• Demonstratable proficiency in designing and implementing infrastructure and public cloud solutions.

• Knowledge of scripting languages such as Python, Bash, PowerShell.

• Knowledge of administering AWS services such as IAM, Systems Manager, DXGW, IGW and TGW.

• Understanding of Linux administration, including command line interface and shell scripting.

• Understanding of Agile methodologies such as SCRUM and Kanban successfully.

• Strong problem-solving skills and ability to troubleshoot issues in a complex environment.

• Understanding of GitOps and CI/CD principles, practices, and capabilities.

• Understanding of networking concepts including switches, routers, firewalls, and load balancers.

• Strong written and verbal communication skills.

• Studied knowledge in cloud provider services.

• Ability to document technical processes sufficiently to enable other team members to understand the processes or systems when on-call or during incidents.

• Good interpersonal and communication skills for collaboration with internal teams and stakeholders.

Preferred:

• Bachelor’s or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude).

• Relevant certifications from AWS.

• Scripting knowledge with proven development experience. 

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place!

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences!

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later in the recruitment process.

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Criminal Record Check

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.