Channel Optimisation Manager

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Channel Optimisation Manager will be a self-starter and a strong collaborator, with alignment required across Route to Market, Trading, Commercial, Customer Service group and Finance teams to ensure the Sky leadership team makes informed and timely decisions.

What you’ll do:

• Deliver value analysis on the latest performance trends, building and utilising existing tools that provide insights on RTM performance across full Sky portfolio

• Produce insights into how our channels are effectively optimising existing customer touchpoints to increase product penetration in the household

• Assess whether Route to Market led initiatives are in the best interest of Sky and for the customer, build insights that will form recommendations on how we can optimise, informing future strategy

• Own the message – Be the voice of in Route to Market performance within Sky

What you'll bring:

• Brilliant collaborator, able to work across a matrix organisation with the product owners, Trading teams, Customer Service group and finance to ensure the Sky leadership team makes informed and timely decisions..

• Self-starter able to identify trends, issues and challenges – a real get up and go attitude to tackle issues head on and who responds positively to change and/or ambiguity.

• Highly numerate and analytical combined with excellent communication skills to present findings in written, PowerPoint, spreadsheet and verbal format to senior team members.

• Experienced in fast paced work environments with large & complex data, delivering quick decision making that is commercial. Sectors might include but are not limited to, telecoms, Media, Pharmaceuticals, FMCG.

• Credible and able to present work up to Lead and Head of Trading Performance, with excellent presentation skills (written and verbal)

• Problem Solver with very strong analytical skills with the ability to comfortably work with incomplete information

• Tireless and results driven mentality, able to continually critique and optimise performance with a Positive mind-set.

• Strong excel skills and experience of analytical modelling.

• End to End understanding – able to work across silos to ensure we have a clear view of what is happening in the business across all areas within Trading

The Rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

How you’ll work:
 

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office.

The hybrid working expectations for this role are 3 days in the office per week

Your office base:

Osterley:
 

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:
 

We’re an equal opportunity employer and value diversity at our company. We don’t discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We’re a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We’ll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.