Compliance Operations Technical Support Specialist

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. 
 

This is an excellent opportunity to become a critical member within Compliance Operations, ensuring resilience by providing the support that is required to allow the team to continue their essential work.

Our Compliance Operations Team ensure that activities undertaken by the business are in line with lawful obligations. Enabling the business to succeed in building a world-class

connectivity business.

What you’ll do:

• Maintain and monitor current support systems

• Provide team training of current support systems

• Recording and maintaining a record of all operational software and support systems

• Testing, applying patches and monitoring

• Ensuring suppliers patch systems as required, including checking when patches are issued and if they address critical security weaknesses.

• Checking security logs of operational and support systems for the purpose of identifying and reporting any significant findings

• Taking ownership of the Test Lab facility and all operational testing, including plans and reporting

• Responsible for the transfer of data between systems

• Enforcing and monitoring user management policy

• Reporting to management all matters relating to patching, testing, security of systems, management policy and data transfer
   

 What you’ll bring:

• Strong Windows System Administration experience

• Experience working with Firewalls, Switches and network connectivity

• Skills in communicating and dealing with senior personnel and stakeholders

• Able to demonstrate the ability to work and communicate effectively with people at all levels within an organisation.

• Good knowledge of standard office IT packages and experience in learning bespoke IT software.

• Proactive and self-motivated with a desire for continuous improvement.

• Consistently demonstrates personal integrity, confidentiality and professionalism.  

• Professional manor when dealing with the business, industry and government stakeholders whilst working with sensitive or classified information.

The Rewards:
 

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

• Sky Q, for the TV you love all in one place 

• The magic of Sky Glass at an exclusive rate 

• A generous pension package 

• Private healthcare 

• Discounted mobile and broadband 

• A wide range of Sky VIP rewards and experiences

How you'll work:
 

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
 

Your office base:

London, Brick Lane
 

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.
 

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
 

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.