Credit Risk Performance Manager

Want to do the best work of your life?

With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Based in Sky’s office in Osterley, the credit risk team are key to the commercial objectives of the company. We support customers by ensuring they aren’t taking on unsustainable debt, as well as protecting the bad debt position of the P&L’s we support. We are part of the mobile org, and are currently expanding our support into Glass, as well as other regions outside the UK. It’s an exciting time to be in Credit Risk with Sky!

What you’ll do:

• Own Risk requirements for our roadmap initiatives, run daily, weekly and monthly reporting and insight.
• Identify trends or performance areas that need deeper dives and focus.
• Work with colleagues across the risk team to deliver deep dive analysis on emerging trends Identify areas for continuous business improvement (RTM Specific)
• Work with the Manual Credit Referrals team to ensure they are aligned with credit risk goals and have what they need to succeed

What you’ll bring:

• Experience of working with multiple, varied partners in Sales, Marketing, Commercial and Trading teams.
• Brilliant at writing and delivering presentations, that take complex subject matter and make it easy to understand.
• Ability to engage and drive cross-functional teams; lead both internal relationships and day to day operations
• Resilient and able to adjust to changing objectives and communicate these positively to others. Curiosity: drive to conduct root cause analysis to understand trend drivers
• A good understanding of analytical and statistical techniques Proficiency with relevant software: Tableau, MS Office (especially Excel)
• Previous credit risk experience is desirable but not necessary

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband

Where you’ll work:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. 

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.