Cyber Security Operations Analyst

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• Act as escalation for L2 Analysts for a variety of cyber security events.

• Perform timely and accurate investigations of escalated L2 Analyst cases and Incidents with a view to remediation.

• Liaise with Security Platform teams and other L3 Analysts to agree any potential automation improvements.

• Where appropriate, liaise directly with affected staff members in the wider business, or support owners for context, awareness, and potential remediation/closure.

• Liaise with L2 & L3 Analysts from other territories and where required, co-ordinate high profile incidents spanning multiple regions.

• Review other potential log sources and internal security systems to provide supplemental information to build the most comprehensive and conclusive cases possible.

• Where required work with other areas of the business on Cyber related projects and initiatives including new tooling proof of concepts.

• Participate in an on-call rota for out of hours escalations of high priority incidents.

• +5 years' experience within a technical Security Operations role.

• +5 years' experience of Cyber Security Investigations and Incident Response environments.

• Good knowledge of Anti-malware, or Endpoint Detection and Response (EDR) systems.

• Good all-round knowledge of different threat scenarios, investigations, incident response processes and remediation techniques.

• Good knowledge of cyber security systems and tooling.

• Reasonable knowledge of Security Information and Event Management (SIEM) systems.

• Reasonable knowledge of Security Orchestration, Automation and Response (SOAR) systems.

• Good knowledge of User Behaviour Analytics (UBA) systems.

• Good knowledge of common operating systems (e.g., Windows, Mac, and Linux).

• Good knowledge of networking and network equipment.

• Strong oral and written communication with an ability to clearly articulate a security event.

• A supportive team player who works well others.

Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape.

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky.

It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences.

We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.