Digital Operations Controller

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Working on the Digital team that oversees growing and new business within Media across Sky News and Sports content on websites and applications alongside social, distribution and CTV channels. This role sits within the Programmatic, Ad Technology and Operations Team that works with its stakeholders in Sales in the UK and ROI. The role also works closely with strategy, technical and financial teams to support the business.

Sky Media

Sky Media is the advertising sales arm of Sky, offering businesses of all shapes and sizes an exciting array of opportunities on TV, online and on the go. Reaching over 95% of the UK population, Sky Media represents all of Sky’s channels and sites including Sky Sports, Sky News, Sky One, Sky Cinema, Sky Arts, Sky Atlantic and Sky Witness. Sky Media also sells on behalf of a range of renowned broadcasters and channels including Channel 5, Discovery, National Geographic, MTV, FOX, Nickelodeon and Comedy Central.   

What you’ll do

• Lead both on-shore and off-shore operations teams for digital campaigns 

• Manage both sell and buyside platforms campaign operations. 

• Improve processes with deep system knowledge of platforms used 

• Recommending execution for new products and share subject matter expertise of digital platforms such as audio, video or DOOH 

What you’ll bring 

• Lead a team of campaign managers that execute on both buy and sell side technologies 

• Manage off-shore operations team alongside on-shore team to evolve workflow processes 

• Bring system knowledge to input into best practices of campaign management and execution  

• Work with multiple internal and external stakeholders to ensure that set-up, delivery, and billing of campaigns meet company expectations.  

• Share industry knowledge to help shape current and new to market products.  

Essential criteria: 

• Deep expertise in Google Ad Manager (GAM) 

• Strong knowledge of demand-side platforms (The Trade Desk or DV360 preferred) 

• Experience leading operations teams within campaign management 

• Intermediate Excel skills 

• Strong senior stakeholder management experience 

Desirable skills and experience:

• Knowledge of audience platforms such as Adobe Audience Manager or Zeotap 

• Experience managing offshore operations teams 

• Understanding of billing processes and financial practices 

• Google Cloud and Looker knowledge

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:   

• Free Sky TV, including Sky Sports and Sky Cinema    

• Pension package with up to 9% employer contribution  

• Private healthcare with mental health support   

• Aviva Digital GP and dental insurance   

• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect   

• Sharesave and Tech schemes   

• A range of Sky VIP rewards and experiences  

How you’ll work 

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.  

Your office base 

As the core leader of digital operations team, your role will be required to be in the office (Osterley) to train teams. Also working with platform partners will require travel to meet with them or also travel to our offshore operations team from time to time.

Osterley 

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.  

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are 

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. 

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.  

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. 

To find out more about working with us, search #LifeAtSky on social media.