Interconnect Analyst

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.  

Are you a detail-oriented professional with a hunger to learn and a knack for managing your workload? Do you thrive both in team settings and working independently? If so, we want you on our team! 

 As an Interconnect Analyst, you’ll play a vital role in configuring Sky’s interconnect billing system and reconciling interconnect invoices, with values exceeding £200 million annually. 

Your key responsibilities include configuring and maintaining the interconnect billing system to ensure accurate rating of all network activity, reconciling expense invoices using billing system outputs, and providing Finance with the necessary data to charge our network partners. You will also focus on analysis and reporting, gaining a strong understanding of Sky’s network and billing processes, while developing skills in data querying and visualization. 

What you’ll do: 

• Master the intricacies of Sky’s interconnect billing system and learn how to configure it. 

• Work on projects requiring billing system configurations, understanding the impact on the system and how to implement necessary changes. 

• Reconcile interconnect expenses using outputs from the billing system and collaborate with multiple stakeholders. 

• Produce interconnect revenue data for Finance to bill our network partners. 

• Analyse data related to interconnect activities and generate valuable insights and reports. 

• Work across various functions within Billing. 

• Effectively manage your workload, balancing multiple tasks and deadlines. 

What you’ll bring: 

• Eagerness to learn new processes and procedures. 

• A natural problem-solver, able to tackle challenging situations with pragmatic solutions. 

• Strong numeracy skills. 

• Ability to quickly learn complex procedures. 

• Comfort working independently, with the potential to grow into a subject matter expert. 

• Strong attention to detail and proven analytical abilities. 

• Excellent written and verbal communication skills. 

• Ability to manage multiple tasks and prioritize effectively. 

• Proactive and unafraid to voice ideas or concerns. 

• Ability to interact with senior stakeholders and build strong working relationships. 

Team overview: 

Sky Operational Change 

Our operational teams are passionate about building the foundations on which our brilliant teams run. We provide the operational services that allow Sky to deliver the best service, products, and technology to both our colleagues and our customers. We are passionate about driving improvements to the engine room of our business, and as part of our fast-paced team, no two days are the same. 

The Rewards: 

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

• Sky Q, for the TV you love all in one place 

• The magic of Sky Glass at an exclusive rate 

• A generous pension package 

• Private healthcare 

• Discounted mobile and broadband 

• A wide range of Sky VIP rewards and experiences 

How you'll work: 

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. 

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.  

Your office base: 

Livingston

Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.  

Inclusion: 

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.  

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.  

Why wait?  

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.  

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.