Sky

Operational Resilience Manager

Posted Apr 15, 2024
Job ID: R0032897
Location
London, Middlesex, Hybrid
Hours/week
37.5 hrs/week
Payrate range
Unknown

Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. 


Operational Resilience at Sky is more than just Business Continuity. We’re a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe and operational across the Sky family.


What you'll do:

  • Work closely with the Operational Resilience Manager to ensure a best-in-class operational resilience function.

  • Lead and own end-to-end business resilience projects

  • Provide guidance and support to other team members.

  • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc.

  • Help ensure we are audit ready through developing, maintaining and socialising key documentation related to resilience policies and procedures.

  • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group.

  • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function.

  • Be part of the on-call rota for responding to serious incidents and emergencies.

  • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions.


What you'll bring:

  • You have an excellent understanding of how resilience enables an organisation and can demonstrate the value it adds.

  • Excellent communication skills with the ability to interface at all levels; confident, capable and credible in front of senior stakeholders.

  • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them.

  • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements.

  • Is self-aware, anticipates problems, adapts and meets them head on.

  • Strong stakeholder management, relationship building, influencing, facilitating, and presenting skills at every level of business.


The Rewards:


There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Sky Q, for the TV you love all in one place
A generous pension package
Private healthcare
Discounted mobile and broadband
Access a wide range of exclusive Sky VIP rewards and experiences 


How you'll work: 


We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.


Your office base:
Osterley:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.


On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. 


Inclusion:


At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to support you as much as we can with flexible shift patterns.
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 


Why wait? 


Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. 
To find out more about working with us, search #LifeAtSky on social media. 
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.