Planning Analyst

This is a visible role working in collaboration with a broad spectrum of stakeholders, it would suit a curious individual who can balance people and customer needs.  You will have a good understanding of the ‘end to end’ planning process along with the ability to actively investigate data and provide insight, making recommendations and decisions to support business goals. 

How you'll work: 

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. 

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.  

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.  

What you’ll do: 

• Work collaboratively with the Retail Ops Leadership team on optimising resource deployment across the Retail estate, ensuring we have the right people at the right time for our customers 

• Highlight periods of understaffing and communicate key drivers effectively to your stakeholders 

• Analyse store performance, using data to highlight areas of improvement 

• Provide guidance and support to the scheduling team, improving their skills, knowledge and effectiveness 

• Continually look for ways to improve ways of working, simplifying and automating 

• Work with stakeholders to inform decisions through analysis and scenario planning  

What you’ll bring: 

• Knowledge of end-to-end planning & experience of working with a WFM system is desirable 

• The ability to communicate effectively 

• Detail-oriented, proactive and self-motivated with the confidence to use their initiative 

• Ability to plan and prioritise multiple tasks whilst working to tight deadlines 

• Strong analytical skills, being able to use data to tell a story simply and effectively 

Key Behaviors:

• Forward looking and restless – constructively challenge the status-quo 

• Creative and action orientated – takes initiative and strives to deliver excellence 

• Fair and responsible – acts with integrity and sets high personal standards 

• Collaborative and inclusive – builds and maintains effective working relationships 

• Customer-led and simplifying – thrives in a culture of continuous feedback and improvement 

The Rewards: 

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

• Sky Q, for the TV you love all in one place 

• The magic of Sky Glass at an exclusive rate 

• A generous pension package 

• Private healthcare 

• Discounted mobile and broadband 

• A wide range of Sky VIP rewards and experiences 

Livingston Watermark House: 

Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.  

Inclusion: 

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.  

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.  

Why wait?  

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.  

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.