Portfolio Analyst

We believe in better.  We make it happen.

Better content. Better products.  Better careers.

Working in Tech, Product or Data at Sky is about building the next and the new.  From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still.  We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

We do it all right here at Sky.

What you'll do

• Develop, monitor, and analyse KPIs related to workplace experience, employee satisfaction, and operational efficiency.
• Collaborate with cross-functional teams to implement best practices and champion a culture of continuous improvement.
• Align people related goals with technology objectives to enhance productivity, employee engagement, and overall workplace efficiency.
• Drive the adoption of new tools and platforms that improve communication, collaboration, and workflow efficiency.
• Plan, organise, and execute internal events, company-wide meetings, and employee engagement initiatives. Coordinate logistics and gather feedback from participants and stakeholders to continuously improve the quality and impact of events.
• Lead initiatives to enhance the overall workplace experience, such as office layout, amenities.
• Develop and execute internal communication strategies to ensure employees are informed, engaged, and aligned with company objectives, processes and policies.

What you'll bring

• Experience facilitating and chairing large scale events and department wide meetings.
• Experience gathering, analysing and transforming large amounts of data, to create insightful narratives, and to drive improvements.
• Strong communication skills, both written and verbal. Capable of informing and influencing at all levels, with experience presenting to senior stakeholders.
• Strong analytical skills with the ability to identify issues and implement effective solutions.
• Demonstrates exceptional attention to detail, ensuring accuracy and precision in all aspects of work, from data analysis to project execution.
• Flexibility to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills and the ability to build relationships at all levels of the organization.
• A proactive approach to improving processes and enhancing the workplace experience.

Team Overview

"Global Commerce are responsible for the Identity and Sales and Service platform within Global Streaming Technology, facilitating seamless customer experiences across multiple platforms, notably; Peacock, SkyShowtime, Showmax NOW & WOW. Focussing on sign up, sign in and acquisition through prospect web journeys, 3rd party partner web integrations & in-app purchase integrations, plus extensive self-service capabilities for in-life customers account management i.e chat bots, live chat and comprehensive help articles. The team is led by Director of Global Commerce, Andrew Akien, and based across London, Leeds, Prague and Lisbon."

The Rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.