Product Design Lead

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

"We are looking for Lead Designers to help us craft best-in-class customer experiences and help lead a growing design team and culture. This is a critical time for us in digital, as we refine and scale our team to deliver the best possible Sky experience.” - Liam Cadd, Director of Strategy, Design & Delivery

What you’ll do:

• Lead design, from inception to delivery, for sales and service experiences across Sky.com and the My Sky App.
• Help build out the internal design team, growing our in-house team over the next 12 months. You’ll help hire, nurture, stretch and challenge that growing team.
• Identify and apply customer insights to build comprehensive design solutions.
• Work collaboratively with Product Owners and Engineers to ensure solutions address all business, user, and technical requirements.
• Ensure the delivery of all solutions is well planned, risks are highlighted, and quality is maintained.
• Work with the Head of Design to help develop, refine, and scale the practice of design.

What you’ll bring:

• Experience of delivering digital products, services and experiences across responsive web and native applications.
• You've worked in teams alongside engineers and product owners, thinking holistically about solutions that satisfy business, user and technical requirements.
• A deep understanding of Design Systems and how they contribute to the overall design workflow.
• Validated experience of how design supports experimentation and optimisation in a commercial and agile environment.
• You're an authority in Figma and have experience in other related software.
• You're resilient - your craft is important, but you can work with others and flex based on constantly evolving business demands

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place!
• A generous pension package!
• Private healthcare
• Discounted mobile and broadband
• Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even

get pampered at our beauty salon.

Leeds:

Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set high-reaching targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.