Product Lead - Digital Innovations

We believe in better. And we make it happen.  

Better content. Better products. And better careers.  

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.  

We turn big ideas into the products, content and services millions of people love.  

And we do it all right here at Sky. 

Our Global Streaming team is the core engine that creates streaming products which delight customers around the world, from sub-Saharan Africa to the streets of New York: we work closely with our design, technology, and business   teams to create unforgettable experiences for our customers. We’re the problem solvers who find smarter and simpler ways to connect customers to more of what they love. We are currently building a Global Streaming  Product team, who will steer our core global product to service the business needs of each proposition (Peacock, NOW, Sky Showtime and Showmax). As we move to a new era for our platform we seek to bring consistency  in  our  customer’s service & compliance journeys, so that our Product team is able to execute standardised, repeatable integrations to reduce time to market and deliver support faster to our customers. 

 What you'll do  

• Support in the creation and execution of the innovation framework and strategy, owning and managing concepts as they progress through the innovation funnel 

• Engage with internal teams and departments to facilitate a pipeline of new innovation ideas 

• Scan, uncover and build relationships with new technology partners that support in delivering best in class digital service experiences 

• Explore and develop innovation concepts into proposals by bringing together cross-functional teams 

• Leverage data, insights and KPIs to make data driven decisions which improve the experience and product performance. 

• Provide thought leadership to our business stakeholders based on data trends, product landscape change, and industry best practice 

• Drive delivery on strategic roadmap projects, working alongside other product leads within the service and business operations. 

• Work closely with the technology delivery teams to ensure the best solution is designed to meet the objectives of the business 

• Help drive a culture of innovation, championing the benefits and help develop others across the organisation 

 What you'll bring  

• Innovation will genuinely excite you and you’ll actively monitor emerging trends and be skilled at translating how they could be applied to a business context 

• Passion: great eye for spotting the improvements we could make for our customers and with a solid understanding of what enables successful product management 

• Data Savvy: experience in leveraging data and robust insights to make decisions and recommendations to influence business and product strategy 

• Team player and professional attitude: Persistence, resilience and being helpful to others. 

• Stakeholder Management: Candidate must have an excellent and proven track record of having established successful business relationships with stakeholders. Evidence of influencing, engage with, and responding across all stakeholder levels with credibility. 

• Excellent commercial skills: Able to produce and articulate realistic and deliverable product roadmaps that deliver business value 

• Integrity: Willingness to speak up on difficult issues with own opinions, at the same time be humble and be able to ask for help 

• Experience: evidence of working as a product owner or lead, ideally with a background which includes exposure to Salesforce Service Cloud 

• Strategic thinking: demonstrate an ability to deliver forward looking product proposals and recommendations to stakeholders based on strong business requirements and product capabilities and new solutions 

Team overview

Product Management 

Our Product Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we’re the problem solvers who find smarter and simpler ways to connect customers to more of what they love.  

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

• Sky Q, for the TV you love all in one place 

• The magic of Sky Glass at an exclusive rate 

• A generous pension package 

• Private healthcare 

• Discounted mobile and broadband 

• A wide range of Sky VIP rewards and experiences 

 Inclusion & how you'll work  

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.  

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. 

Your office space   

Osterley 

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. 

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.  

We'd love to hear from you  

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.  

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. 

If you believe in better, we’ll back you all the way. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.