Project Coordinator ( 12 months Fixed Term Contract)

We believe in better. And we make it happen.  

Better content. Better products. And better careers.  

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.  

We turn big ideas into the products, content and services millions of people love.  

And we do it all right here at Sky. 

Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you’ll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We’re the team that designs, builds, supports, and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more. The Project Coordinator will play a pivotal role in the successful planning, execution, and monitoring of Skys backhaul network build/capacity delivery. This individual will work closely with Project Managers, cross-functional teams, and stakeholders to ensure that projects are delivered on time, within scope, and meet or exceed quality standards. 

What you’ll do:

• To provide project coordinator activities working in a matrix team against allocated business as usual work or on a specific project(s) 

• Your responsibility will involve managing Skys backhaul network delivery, encompassing the entire process from planning and ordering to migrations. 

• Update all relevant systems and documentation stores following completion of activities, checking for accuracy of the information received and ensuring any errors or omissions are corrected in a timely manner and that all relevant paperwork has been completed. 

• Responsible for driving delivery of key milestones and working to flag and resolve all issues, risks and dependencies affecting the project. 

• Co-ordinate activities with internal depts and third-party suppliers, updating records accordingly and ensuring that responses are received in a timely manner. 

• Coordinating order deliveries, addressing issues promptly by managing faults and collaborating with the stakeholders to ensure swift and effective resolutions. 

What you’ll bring:

• Competence in Openreach and their service level agreements (SLAs), is beneficial. 

• Experience and good understanding of ethernet products, EAD, OSA, NGA would be essential. 

• Demonstrate strong problem-solving skills and the ability to effectively address unexpected challenges, ensuring that minor issues are promptly resolved to prevent them from escalating into significant setbacks. 

• Time management – having the ability to manage time efficiently.  

• The ability to communicate with different people and stakeholders throughout the project lifecycle. Communication needs to be clear and concise messages, listen actively, ask relevant questions, provide feedback, and resolve conflicts.  

• Adaptable work style with a customer-oriented focus to effectively manage and meet customer expectations. 

The Rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:  

•  Access to free NOW, for streaming all your favourite shows   

•   A generous pension package   

•   Private healthcare   

•   Discounts and cashback at over 800 Retailers  

Inclusion & how you'll work 

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. The hybrid working expectations for this role are 2 days in the office per week. 

Your office base:

Slough

We'd love to hear from you  

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.  

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. 

If you believe in better, we’ll back you all the way. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.