Propositions Manager - Connectivity

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.  

Propositions Manager is a pivotal role in Sky Connectivity, responsible for shaping and delivering the future strategy and roadmap across Sky Broadband and Mobile. You will shape compelling, commercially-robust propositions in a complex, multi‑stakeholder environment, balancing customer value, commercial outcomes and delivery constraints to drive sustainable growth. 

This role reports into a Propositions Lead and forms part of a highly collaborative and dynamic team; committed to driving the development of best-in-class products and services for Sky customers. This team is responsible for redefining the way people feel about Sky’s role in the home. It’s our mission to bring our customers and prospects on the journey of being able to connect them with their friends and family like never before. 

For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus.

What you’ll do:

• Proposition strategy – Support development of product and proposition strategies, navigating competing priorities across Product, Commercial, Technology and Go‑To‑Market teams, and making clear recommendations where trade‑offs are required. 

• Future pipeline – Develop own perspective on how the market landscape might evolve in the future and how our connectivity business can be best positioned to capitalise on potential new revenue streams. Working with relevant third parties and exploring market opportunities to build out the longer-term roadmap. 

• Insight development – Develop data-led strategies that drive longer-term roadmap, working closely with the Strategic Insight team to build out best-in-class experiences, products and services to complement existing portfolio. 

• Product development – Work closely with product teams to influence prioritisation decisions, balancing customer outcomes, commercial impact, delivery complexity and sequencing across multiple initiatives in flight. 

• Change case – Support development of business cases, working closely with commercial & finance teams, considering both broader business and bottom-line financial benefits and risks. 

• Lead change programmes – Drive proposition changes through delivery by orchestrating multiple dependent teams (technology, billing, operations, commercial), resolving blockers and maintaining momentum in a fast‑moving environment. 

What you'll bring:

• Strategic Thinking – understand market landscapes and ability to formulate plans to achieve a set of defined goals / objectives. 

• Problem Solving – comfortable with thinking about a problem and providing plausible & creative solutions. 

• Numerical – Comfortable building out and analysing business cases and is proficient in Excel. 

• Stakeholder management & influence – Proven ability to work across multiple stakeholders with differing objectives, influencing outcomes without direct authority and resolving conflict where priorities compete. 

• Has a consistent record in a previous proposition or commercial roles. Able to operate effectively in a high‑profile, fast‑paced environment, managing several complex initiatives at once and making sound decisions with imperfect information. 

• Confident communicator – will be working with teams across the organisation and engaging at a senior level. 

Team overview:

This role sits within the Sky Connectivity Propositions team, which is responsible for leading the development of new & maintaining existing products, propositions, and services to help us drive growth.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.