Retail Store Manager - Liverpool

Join us as a Retail Store Manager in Liverpool, where you’ll work within our Retail Operations team to inspire and lead your shop team to consistently provide a great experience for our customers, as well as achieving exceptional commercial results. You’ll have the support to aid your continued development to make an impact, pushing boundaries, creating solutions, hitting targets.

​Benefits: There’s a reason people can’t stop talking about #LifeAtSky. Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!

What you’ll do –

• Work 40 hours per week, 5 days out of 7 in Liverpool One

• Role model our values every day, placing our customers and colleagues at the heart of everything you do

• Proactively maximise the commercial performance of the store, increasing volume and value while driving conversions and ARPU

• Support and challenge your team to achieve and exceed targets, recognising developmental opportunities to ensure they are empowered and equipped

• Build and develop an inclusive and diverse team, while delivering against operational performance measures

What you’ll bring:

• Experience within the Retail sector

• A track record of coaching / developing people to deliver against targets

• Understanding of commercial KPIs and driving performance

• A passion for delivering great customer service

• Excellent communication skills.

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. 

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait? 

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.

To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. 

Thinking of joining the team, we would love to hear from you.