Roaming Coordinator - 12-month FTC

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

The Roaming Coordinator plays a key role within the International Roaming team, ensuring accurate processing of roaming-related invoices and purchase orders, timely settlement with partner Mobile Network Operators (MNOs), and strong alignment with contractual and operational requirements. This role supports end-to-end financial and operational workflows associated with international roaming activities, ensuring compliance with internal processes, GSMA standards, and Sky’s commercial agreements. 

For this role we offer the hybrid working approach with 2 days a week onsite in Brick Lane office.

What you’ll do:

• Invoice Validation: Verify and process incoming invoices from partner MNOs and roaming hubs, ensuring they align with contractual terms and service expectations.

• Financial Reconciliation: Reconcile invoices against internal systems (Ariba) and roaming agreements (DIOTs, IRAs, K2Rs), escalating any discrepancies to commercial or finance teams.

• PO Management: Create and manage purchase orders in Ariba, ensuring timely approvals and releases to prevent payment delays.

• Cash Flow & Tracking: Monitor payment schedules and track outstanding liabilities to support cash-flow visibility and audit requirements.

• Stakeholder Liaison: Act as the primary point of contact for internal teams (Finance, Legal, Procurement) and external partners regarding invoice and PO queries.

• Compliance & Governance: Ensure all activities conform to internal financial controls, GSMA roaming principles, and Sky’s commercial frameworks.

• Agreement Lifecycle Support: Provide operational support for the management of International Roaming Agreements, including setup, renewals, and terminations.

• Contract Accuracy: Validate that commercial rates and commitments are accurately reflected in contracts, system configurations, and final invoicing.

• Financial Reporting: Assist with tracking roaming costs and budget adherence, supporting monthly reporting and the reconciliation of traffic vs. financial exposure.

• Process Improvement: Participate in projects to streamline invoice validation and settlement workflows to improve overall operational efficiency.

What you’ll bring

• Excellent numerical accuracy and attention to detail. 

• Familiarity with GSMA roaming processes, including: TAP / Data clearing and financial settlement flows 

• Understanding of inbound/outbound roaming principles, wholesale roaming agreements, and charging models 

• Experience working with large volumes of invoices or data 

• Strong organisational and time-management capabilities. 

• Problem-solving mindset with a proactive approach 

• Collaborative attitude with the ability to work as part of a cross-functional team 

• Prior exposure to the international roaming domain (advantage) 

• Background in telecommunications, mobile operators, or roaming vendors is a plus (advantage) 

• Experience with GSMA processes or roaming billing environments (advantage) 

Team overview

Group Communications & Infrastructure 

Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you’ll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We’re the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more. 

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Your office space  

Brick Lane

Our Brick Lane office is in the heart of the East End of London. It’s part of a vibrant and varied community; close to street food, cafes, and shops.

The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk.

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.