Senior HR Investigator

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. 

Sky is Europe's leading entertainment company and serves over 22 million customers across five countries. Our business in the UK and Ireland has come a long way since starting out as a satellite broadcaster in 1989 and we’re not stopping there. We’re home to award-winning teams for everything from Customer Service to Marketing, from Technology to Finance, meaning there’s plenty of opportunity for you, no matter what your career goals.

This is a key role which forms part of the HR Investigations team and will report directly into an HR Investigations Manager.

The HR Investigations team forms part of the wider Employee Relations (ER) team at Sky who support high level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers are acting in accordance with statutory requirements, within the agreed SLAs and making sure that the approach is congruent with our employer brand and our Values.

As a Senior HR Investigator, you will be responsible for leading our most complex and high-risk cases. Alongside the case work, you’ll play a key role in supporting and upskilling the team, acting as a subject matter expert and helping to build capability across the team. You will also drive and lead continuous improvement activity, identifying opportunities to strengthen ways of working, improving consistency and mitigate risk across the investigations function.

This role will also offer the opportunity to work with key stakeholders at senior management levels.

What you will do;

• Lead and manage the most complex and high profile investigations from start to finish, including cases that may have previously been investigated by an HR Investigator, acting as a point of escalation for key stakeholders

• Effectively and sensitively, interact and communicate with individuals involved in a case, whilst producing objective findings, practical recommendations and high quality outcomes and reports.

• Provide constructive and impactful feedback to colleagues within the HRI team to foster growth, collaboration and continuous improvement

• Identify trends, risks and improvement opportunities and drive continuous improvement initiatives to maximise efficiency and effectiveness

• Deputise for HRI Manager as/when required ie attending senior stakeholder meetings

• Act as a Subject Matter Expert for all HRI activity, whilst coaching, training and developing the wider team

What you will bring;

• Proven experience leading complex employee relations investigations, with strong working knowledge of employment law (including the Equality Act 2010 and ACAS Code of Practice), and the ability to deliver high-quality investigation reports and outcome letters efficiently.

• Experience supporting, coaching and developing junior colleagues on investigative approach, sharing expertise and best practice while providing clear, risk-based advice and guidance.

• Excellent planning and organisation skills with a proven ability to prioritise, multitask, navigate ambiguity, and adapt quickly in a fast-paced environment

• Demonstrate the ability to build effective working relationships in challenging situations, using clear, confident communication and sound judgement

• Demonstrate the ability to proactively identify and lead continuous improvement initiatives that strengthen HR investigations practice and outcomes.

Team Overview:

Human Resources 

Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best! From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design incredible products, build outstanding TV, deliver the best customer service and much, much, more. 

The Rewards: 

There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: 

·       Sky Q, for the TV you love all in one place 

·       A generous pension package 

·       Private healthcare 

·       Discounted mobile and broadband 

·       Access a wide range of best-in-class Sky VIP rewards and experiences 

How You'll Work: 

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. 

Your Office Base:

Osterley 

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. 

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. 

Or Livingston Watermark House 

Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles. 

Inclusion: 

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all,  and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 

Why wait? 

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.