Senior Scrum Master

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do:

• Agile Excellence: Act as Agile Coach to our squads and leadership, embedding Agile principles across new and established teams.
• Efficiency: Drive agile adoption and continuous improvement at both team and organisational level.
• Operational: Stand up new teams and delivery areas, designing team structures, ceremonies, and onboarding.
• Strategic Delivery: Work with other teams to shape cross-directorate standards, metrics, and frameworks.
• Collaboration: Partner with leadership to assess and improve the overall agility and performance of the directorate.

What you'll bring:

• Scrum Master Expertise: Proven experience as a Senior Scrum Master or Agile Coach across multiple squads, in complex cross-functional environments.
• Agile Coaching & Framework Knowledge: Strong coaching, mentoring, and facilitation skills across multiple team levels (Delivery Teams, Scrum Masters, Engineers, Leadership); deep knowledge of Scrum, Kanban, SAFe, and other Agile delivery frameworks.
• JIRA Governance: Experience governing and optimising JIRA across multiple teams or departments and driving forwards our strategic ambition of having JIRA as the single source of truth.
• Collaboration & Communication: Confident working across organisational boundaries, with the ability to influence and challenge constructively; excellent communication and stakeholder engagement skills.
• Delivery: Strong understanding of Agile metrics, Delivery KPIs, and techniques for measuring and improving team performance, with the ability to present these metrics in a consistent, scalable format that is easily understood by both squad teams and senior leadership
• Team Foundation and Scaling: Experience setting up and scaling new Agile teams and/or operating models.

Team overview:

Our vision is to enable Sky’s growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency.

Our Senior Scrum Masters within Data Engineering work within Sub Domains and are responsible for the overall Agility of the Squads they support as well as supporting the delivery of our high-profile work.

Our Residential Products Domain is part of the Customer Directorate within Sky Data. It’s where we build and maintain data products and data assets for Sky’s Connectivity business – including Sky Broadband and Sky Mobile – as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we’re at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience.

Whether they’re introducing new capabilities, reporting on performance, or using data and AI to improve how our business is set up behind the scenes, one thing’s for sure – these are both winning teams that collaborate across Sky to make a genuine difference.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work:

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley: 

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. 

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.  

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.