Sr Product Manager - Digital Subscriptions

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As Senior Product Manager leading New Paid Customer product development on our Commerce team, you will conceive, define, design, develop, test, and launch highly effective Digital Subscription plan merchandising and selection experiences that are contextually relevant, useful and resonant with prospective subscribers. 

What you'll do

• Product Development: Spearhead the creation and ownership of digital features and products, ensuring they meet consumer needs and deliver exceptional value.
• Data-Driven Decision Making: Utilize both qualitative and quantitative data to define product requirements and guide development.
• Stakeholder Communication: Present vision, strategy, work products, insights, and key performance indicators (KPIs) to stakeholders at all organizational levels.
• Cross-Functional Collaboration: Work closely with other product owners, designers, and engineers to bring products to market successfully. Embrace a build, test, learn, and iterate approach.
• Input Balancing: Integrate feedback from business, design, research, technology, and external teams. Foster a network of cross-functional partners, building rapport and trust.
• Roadmap Development: Create and maintain a roadmap of impactful digital products, features, and optimizations that prioritize customer value, business growth, and strategic opportunities.

What you'll bring

• Proven Experience: Demonstrated commercial experience as a Product Owner with a track record of end-to-end ownership and delivery of consumer-facing digital products, including monetisation and optimisation strategies, and experimentation within an e-commerce business.
• Expertise in Digital Product Development: High proficiency and deep operational knowledge in every aspect of digital product development, utilising tools, technologies, established best practices, and experience-based methods.
• Data Interpretation and Customer Insight: Ability to interpret data and listen to the voice of the customer, bridging gaps between teams and stakeholders to enhance our business’s products and services.
• Concept Evaluation and Execution: Identify the most impactful concepts and push them through rigorous evaluation, execution, implementation, experimentation, and success—or failure.
• Communication and Presentation Skills: Strong communication and presentation skills, with the confidence to bring big ideas to the table, considering resources and timescales that may affect delivery.
• Adaptability in Agile Environments: Adaptability with a consumer-first approach to product design and development within an agile software development environment.

Team overview

Global OTT Technology

Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world’s best entertainment, news and sport.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.