Store Manager - Bristol Shop

Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

Over the last few years, Sky Retail has continued to innovate and has become a market leader in the mid-mall retail space. As we look to the future, we’re reviewing ways we can continue building a strong route to market, amplify our presence and create even better experiences for our customers by opening physical shops.

Join us as a Store Manager in Bristol Cribbs Causeway where you’ll work within our Retail Operations team to inspire and lead your shop team to consistently provide a great experience for our customers, as well as achieving exceptional commercial results. You’ll have the support to aid your continued development to make an impact, pushing boundaries, creating solutions, hitting targets. 

What you’ll do:

• Role model our values every day, placing our customers and colleagues at the heart of everything you do
• Experienced in understanding profit and loss and how to drive revenue through service
• Proactively maximise the commercial performance of the store, increasing volume and value while driving conversions and ARPU
• Support and challenge your team with effective coaching techniques, recognising developmental opportunities to ensure your team are empowered and equipped to achieve and exceed their targets.
• Build and develop an inclusive and diverse team, while delivering against operational performance measures

What you’ll bring:

• Experience within the Retail sector
• A track record of coaching / developing people to deliver against targets
• Understanding of commercial KPIs and driving performance
• A passion for delivering great customer service
• Excellent communication skills

The rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.