Technical Manager

We don’t just believe in better. We make it happen. 

Better content. Better products. And better careers.  

Working in the Technology department, the Technical Manager will report into the Group Head of Technology and Innovation, with responsibility for managing technology in NxGen Studio and Sky Creative. The primary purpose of the role is to innovate, develop, deliver and support best in class platforms for Design, Promotions and Campaign teams. 
 
The Technical Manager will contribute to design and implementation of new solutions while developing existing platforms to meet requirements of design and post production teams in Sky Creative. They will assess future technology needs across the business. Delivering efficiencies through technical solutions, develop and maintain virtualised and on-premises infrastructure that supports post production and creative production workflows while effectively managing budgets & timelines set by the Group Head of Technology, Senior Technical Managers and Technical Director within NxGen. Working with technology teams internally at Sky and external partners to deliver technology that works within the wider business and meets security requirements. 

What you’ll do:

• Broadcast motion graphics systems, including but not limited to VizRT, Foundry Nuke, Maxon C4D, Houdini, Pixel Power Clarity, Unreal Engine.
• Research and test the latest technology, continually evaluating workflows and solutions in the business.
• Build, deploy and virtualise desktop infrastructure (VDI), server and storage systems (Windows, Linux, VMware).
• Develop system monitoring and ensure systems comply with Sky’s security policy.
• Develop VDI platform and integrate with internal systems at Sky and public cloud storage and compute service providers. 
• Systems automation to deploy infrastructure to optimise media production workflows.
• Ownership of problem and change management process, working with internal and external technical and support services.
• VDI BAU support and Development.
• Own support procedures, documentation.
• Find, Track, Document Bug Fixes.
• Non-linear editing systems design, development and production workflows
• Research and test the latest technology, continually evaluating workflows and solutions in the business.
• Key point of contact for escalation for support incidents
• Manage and maintain current technology stacks.
• Scoping SC technology requirements and objectives to drive forward the success of the department and fit with the wider business.
• Collaborating with members across the EU hub, exploring efficiencies and sharing new technology advancements.
• Management of SSL/ TLS Certificates used to secure multiple systems.

Essential Criteria:

• High level knowledge of Amazon Web Service platform and associated services.
• Professional knowledge and experience of Hypervisor and VDI platforms (eg Vsphere, Azure, Horizon, etc)
• Professional knowledge and experience of a range of creative software tools including but not limited to Adobe creative suite, Maxon software packages, Foundry Nuke, Viz RT.
• Professional knowledge and experience of a range of creative workflows and working practices.
• Experienced in infrastructure design, project management and project delivery.
• Proven working experience in Broadcast or Post-Production technical role.
• Proven working experience in Broadcast MAM technical role.

Desirable skills and experience:

• Excellent communication skills with an ability demonstrate clear and concise technical information with colleagues and non-technical stakeholders.
• Experience of systems engineering, administration and automation, preferably within the Media and Entertainment industry.
• High level knowledge of TCP/IP networking, security and core technologies (such as DNS, DHCP, HTTP, Routing, VPN).
• High level knowledge of computer Operating systems.
• High level knowledge of a range of computer Hardware.

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: 

• Free Sky TV , including Sky Sports and Sky Cinema  
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect 
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences  

How you’ll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. 

Your office base 

Osterley

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. 

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.