Technical Product Owner

We believe in better. And we make it happen.  

Better content. Better products. And better careers.  

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.  

We turn big ideas into the products, content and services millions of people love.  

And we do it all right here at Sky. 

Sky Protect is a newly launched product, combining home insurance with smart home devices including a Video Doorbell, Indoor Camera, and an array of sensors. The Sky

Protect Product & Tech team are responsible for the smart home technology which includes the physical devices, the Sky Protect app and the IoT platform that underpins the solution.

The Sky Protect Product & Tech team are looking for a Technical Product Owner to work as part of the Product team to support with technical initiatives that focus on improving quality and enhancing the current product capability. The initiatives this role would be responsible for will focus predominantly on the IoT platform and device firmware requirements.

• Work closely with the Product, Technical and Architecture teams to define scope and produce the product requirements for initiatives relating to cloud architecture and/or firmware specifications.

• Work closely with the Mobile Product Owner and development team, to understand the needs and implications of the mobile app.

• Proactively manage the backlog to ensure alignment on prioritises within the wider Product team.

• Seek to understand the needs and pains of the customer and business by reviewing the product performance using tools like Dynatrace and Tableau and establish opportunities to improve performance and experience for our customers.

• Build a strong working relationship with Delivery, Scrum Masters and Architecture to ensure planning coordination and complete alignment on proposed solutions.

• Ensure integrity of the solution scope throughout the delivery lifecycle.

• Work with the Product team to understand the holistic Sky Protect product roadmap, the direction of the business and support with new initiatives.

• Maintain and update product documentation.

• Experience of owning product initiatives and backlog, driving the delivery of the ask from initiation to completion.

• Software Development Knowledge: Understanding of software development lifecycles (SDLC), common programming languages, and software architecture desired.

• Experience in writing product and non-functional requirements.

• Have an analytical mindset and proficient in reviewing technical performance data to identify issues and/or opportunities.

• Agile Expertise: Being well-versed in Agile methodologies, particularly Scrum, is essential for effective backlog management and working with development teams.

• Desirable to have experience of working with IoT technology and to have knowledge of cloud architecture (e.g. AWS, GCP).

• A great communicator and collaborator with experience of working cross-functionally to align teams on requirements and ensure successful delivery of roadmap items.

• Be a self-starter with a strong motivation to deliver outstanding experiences for our users.

Product Management 

Our Product Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we’re the problem solvers who find smarter and simpler ways to connect customers to more of what they love.  

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

• Sky Q, for the TV you love all in one place 

• The magic of Sky Glass at an exclusive rate 

• A generous pension package 

• Private healthcare 

• Discounted mobile and broadband 

• A wide range of Sky VIP rewards and experiences 

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. 

Your office space: 

Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.  

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.  

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. 

If you believe in better, we’ll back you all the way. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.