Trading Manager - NOW

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Performance Manager will be at the heart of providing business direction in relation to NOW’s weekly trading KPIs via robust consolidation, actualisation and forecast management. They will need to be data savvy but importantly be an excellent collaborator who can work seamlessly across a wide range of stakeholders, providing timely and well-informed recommendations which will be critical to moving the business forward.

What you’ll do:

• Actualise trading reports across a number of KPIs including Sports, Cinema and Entertainment passes, to help the business track performance through the quarter
• Monitor and act on end to end funnel of product performance from new sales activity through to retention and churn performance
• Become an expert on your product, driving weekly performance, managing weekly risk and opportunities to drive growth as well as being the SME for performance insights
• Support on weekly UK exec trading cadence with specific deliverables including performance variances to original forecast, mid-week projections and closing the trading week
• Support on forecast management across customer and product targets
• Work closely with Finance, Commercial, and wider Sky Group teams to ensure we are working towards shared value and growth targets, as well as help prioritise key activities
• Remove inefficiency and duplication in reporting using the latest tools where required (e.g. Tableau, Adobe), by working closely with our data and insights teams

What you’ll bring:

• A passion for TV Content
• An analytical and data insight background (Tableau experience or equivalent essential)
• Highly numerate and analytical combined with excellent communication skills to present findings in written, PowerPoint, spreadsheet, and verbal format to senior stakeholders
• Experienced in fast paced work environments with large & complex data sets, delivering quick decision making that is commercially sensible and simple to understand
• Self-starter able to identify trends, issues and challenges – a real get up and go attitude to tackle issues head on and who responds positively to change and/or ambiguity
• Brilliant collaborator able to work across a matrix organisation with the product owners
• Credible and able to present work up to the Trading Lead and Head of Trading Performance

The Team:

The role will sit in NOW’s Performance and Planning team within the wider Sky Consumer Customer Growth department. More specifically the role will report into the Performance Lead who is responsible for end-to-end net growth forecasting and performance management across all routes to market.

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Free NOW Membership or Sky Q bringing all the great TV you love in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Access to a wide range of exclusive Sky VIP rewards and experiences

How you'll work: 

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Where you’ll work:

Osterley:

Everyone at NOW is a fan of our movies, shows and sport. But for us, the real action lies behind the scenes. With over 250 people, we’re more than just brilliant entertainment. We’re forward-thinking, people-focused and passionate about world-class experiences. Here, you’ll feel your confidence grow as you make your mark. And as part of an inclusive and supportive team, we’ll make sure you develop to your full potential.

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows an             d movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. 

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.