Credit Risk Lead

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.  

This is a senior Consumer Credit Risk role within Sky’s Consumer Group, with the opportunity to develop and own the end-to-end Credit Risk strategy in Ireland. It is a pivotal role based mainly in Sky’s Dublin office, but with occasional travel to Sky’s head office in Osterley (London).  

What you’ll do: 

As Credit Risk Lead – Ireland, you will lead the set up, and then management, of the Consumer Credit Risk strategy for Sky Ireland.

Set up:

• Design and deliver a commercially optimal Consumer Credit Risk strategy
• Work with existing technology and customer data as well as new data sources and sophisticated modelling techniques
• Leverage your deep understanding of the Irish Consumer Credit market
• Manage the relationship with third-party credit service vendors
• Design & deliver performance reporting dashboards
• Work with Fraud department to align Risk and Fraud solutions
• Work with all other relevant department to help Risk solutions
• Become thought leader for Credit Risk in Ireland, support training rollout

In-life:

• KPI owner for Risk in Ireland
• Communicate Irish performance up to Managing Director level

• Work with Irish Commercial teams to measure the impact of sales and Risk activities
• Analyse trends to identify problems/opportunities; scope, propose and deliver changes
• Work alongside Fraud, Compliance, Billing & Recoveries and Legal departments to deal with any crises
• Own roadmap for future improvement initiatives
• Lead engagement with the Irish Risk Governance Board

What you’ll bring: 

You are an expert on the Irish Consumer Credit market, have entrepreneurial drive and are driven to deliver commercial value. You have:

• Expertise in Irish Consumer Credit market, operations and regulations
• Experience of developing Credit Risk strategies which drive commercial value
• The ability to work with colleagues collaboratively across different regions effectively
• Strong commercial acumen: you understand the impact Risk KPIs have on the bottom line
• Entrepreneurial mindset: ability to articulate a vision, develop new initiatives, work around issues and blockages with drive and grit
• Curiosity: drive to conduct root cause analysis to understand trend drivers
• Goal-oriented: focused on setting and exceeding targets
• Exceptional communication skills: able to simplify complex ideas, comfortable presenting up to Managing Director level in the boardroom
• A good understanding of analytical and statistical techniques
• Proficiency with relevant software: MS Office, especially Excel
• Knowledge of analytical tools including SQL an advantage

The Rewards: 

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

•  Access to free NOW, for streaming all your favourite shows  
•   A generous pension package  
•   Private healthcare  
•   Discounts and cashback at over 800 Retailers 

How you'll work: 

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. 

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.  

Your office base: 

This role will be based in the Burlington Road offices in Dublin.

Inclusion: 

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.  

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.  

Why wait?  

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.  

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.