Data Centre & Field Operations Engineer

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

Interested in joining a highly skilled, highly motivated & Dynamic team? If you like a fast-paced high octane work life, then this is the Role for you! 

Sky’s M25 Data Centres/Osterley/Woking - currently have a vacancy for a Field & Datacentre Operations Engineer to join our Data Centre & Network Field Ops department working within (but not restricted to) our M25 Data Centre’s located at Hemel Hempstead and Slough plus within our headquarters at the Osterley Campus and our Woking data centre. The role will follow a 37.5 hours a week shift pattern, comprising 3 weeks of days, 1 week of nights and a 24/7 on call week.  

• Please note this role requires a full UK driving licence 

What you'll do

• You will be part of a Team responsible for the physical Implementation and First Line Maintenance on Sky's core IP, Transmission networks and Broadcast networks which supports Sky products including: Broadband, Talk, Mobile, Corporate, Broadcast and Wholesale services.  

• The role will cover the day to day operations and maintenance within the Sky POP and Datacentre environments ensuring all support functions are performed to Sky’s exemplary standards. 

• You will also be responsible for the physical implementation and preventative maintenance within the Sky LLU and Data Centre Estate.  

• Be responsible for the restoration of network faults across the Sky network meeting defined SLAs. 

What you'll bring

• Proven experience within the Telecom / ISP industry  

• Demonstrate experience in Datacentre operational environments  

• Technical knowledge and experience of network installation practices and procedures for various network vendors such as Cisco, Arista and Nokia  

• Good knowledge and understanding of industry standard fibre optic specification. 

• Experience in the installation of copper (Cat5e, Cat6) and fibre optic structured data cabling is essential.  

• Good knowledge and understanding of undertaking Audits and Record Management.  

• Can work both within a team and on your own effectively.  

• Excellent interpersonal and communication skills 

Team overview

UK Tech: Our team focuses on technology strategy, design and delivery, implementation, and remote hands support. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed, mobile, broadcast and enterprise networks. We’re bold, proactive, forward-thinking, and collaborative. Together, we’re proud of the products and services we deliver for our customers.  

The Rewards: 

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Within our M25 Data Centres (Hemel Hempstead & Slough) plus on our Osterley Campus and our Woking Data Centre, lastly assisting within our other regional sites should the requirement arise.

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.