Digital Product Analyst

We believe in better. And we make it happen.  

Better content. Better products. And better careers.  

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.  

We turn big ideas into the products, content and services millions of people love.  

And we do it all right here at Sky. 

As a Digital Product Analyst, you will play a key role within the Software Engineering scrum teams by owning and prioritising key initiative and feature capabilities that will be delivered within the product or tribe domain.

You will be responsible for eliciting requirements into the form of user stories & acceptance criteria whilst prioritising multiple scrum team backlogs with the goal of streamlining delivery, whilst ensuring conceptual and technical integrity.   

The Digital Product Analyst will strive to become a subject matter expert within their product &/or tribe domain and will take complete ownership of the analysis artefacts produced to support their scrum team.

You will build strong working relationships with your colleagues who within E2E Analysis, Architecture and Delivery to ensure continuous alignment throughout the delivery lifecycle.   

As a Digital Product Analyst, you will also build and grow a strong working relationship with your scrum team, learning collectively how best to breakdown complex requirements and align to projected delivery plans.  

What you'll do:

• Drive, support & facilitate elicitation of requirements from business stakeholders, using interviews and workshops. 

• Identify key stakeholders across the business and technology, and through effective communication develop strong working relationships.  

• Challenge and ultimately champion the user value and business benefits, ensuring these are met throughout the lifecycle of projects allocated to you​.  

• Provide system and domain expertise to help guide business requirements and support finding the optimal solution to business problems.  

• Be responsible for the creation and refinement of the product backlog, whereby you will participate in design discussions and agree acceptance criteria.​  

• Take ownership of the requirements through the end-to-end software development lifecycle, including supporting test, defect triage, business readiness, the delivery of business demos and products within their warranty period​  

• Support the Senior Product Analyst in team development activities and initiatives​ and other team members in both process and content knowledge development​.  

What you'll bring: 

• Computer science related honours degree or equivalent qualification or relevant experience 

• Demonstrable experience working on CRM transformation projects (ideally Salesforce) within the telecoms domain 

• Demonstrable experience working on digital/UX transformation projects, enhancing the digital expereince of users 

• Worked in or with agile development teams 

• Understand the business and systems of the other teams involved in providing the Sky Business service. 

• Strong analytical skills 

• Be organised and focused around the project delivery lifecycle. 

Team overview 

UK&I Technology

Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you’ll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You’ll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That’s not all. You’ll also design, develop and deliver digital services for millions of customers across the UK.

The rewards:  

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:  

• Sky Q, for the TV you love all in one place  

• The magic of Sky Glass at an exclusive rate  

• A generous pension package  

• Private healthcare  

• Discounted mobile and broadband  

• A wide range of Sky VIP rewards and experiences 

Inclusion & how you'll work:

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. 

Your office space: 

Livingston Watermark House  

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.  

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym – or play a game of pool or table tennis. 

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.  

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. 

If you believe in better, we’ll back you all the way. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.