Sales Op Manager

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. 

The Midmarket team is an extremely exciting and growing area within Sky Business. We are passionate about delivering better solutions to Midmarket businesses across the UK.

This is a new role. The Sales Operations Manager will sit within the Commercial Enablement team. The Commercial Enablement team are responsible for everything that enables and drives velocity through the sales pipeline. The role is dynamic and varied. The Sales Operations manager will be responsible for owning, developing and executing impactful solutions to transform end to end sales processes. You will be work with sales and various stakeholders to own the end to end development, documentation, training, deploying and enforcing of sales processes, procedures and tools. You will support any other activities necessary to ensure consistency and maximum efficiency across the sales organisation.

What you’ll do:

· Own end to end sales processes, starting from lead acquisition right through to customer quoting and ordering.

· Work with key stakeholders to optimise, refine, embed and maintain all sales processes.

· Conduct analysis and recommendations to identify trends and areas for improvement

· Own the implementation of continuous improvement strategies

· Work with stakeholders to ensure the team’s existing tools (CRM) allow them to work effectively

· Work with stakeholders to identify, recommend and roll out new tools effectively

· Represent and work as a liaison between sales, technology, marketing, propositions and operations teams

What you’ll bring:

· 7+ years of experience within either sales, business and/or operations

· Experience of working with a sales team

· Strong analytical and problem solving skills

· Experience of business tools and CRM (SF)

· A commercial mindset where all activity must make a direct impact on the top and bottom line.

· Self-motivated, with excellent people skills to interact with internal stakeholders

· You will be well organised and experienced in working with in a fast-paced organisation

· You will be adept at building and maintaining positive working relationships across the organisation.

· You will be a clear and concise communicator.

· Entrepreneurial, self-motivated high energy individual that enjoys fast paced culture.

The Rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

Sky Q, for the TV you love all in one place 
The magic of Sky Glass at an exclusive rate 
A generous pension package 
Private healthcare 
Discounted mobile and broadband 
A wide range of Sky VIP rewards and experiences 

How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. 

Your office base:

This is a field based role.

Inclusion:
At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. 
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 

Why wait? 

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. 

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.