Senior Insight Analyst

We don’t just believe in better. We make it happen.   

Better content. Better products. And better careers.   

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.  

Team overview:

The Advanced Analytics team within Consumer Strategy are at the forefront of understanding consumers and creating actionable insight about their behaviours, attitudes and needs. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. We have a considerable team with a variety of specialist skills including analytics, research, insight consultancy and econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject – from market & prospect headroom through to customer retention and everything in between!

What you’ll do:

As a Senior Insight Analyst in the Advanced Analytics team in Consumer Strategy, you’ll be responsible for driving best in class insights through analytics, helping shape decisions using the power of data and insights:

• Deliver high-quality analytical insights across key business areas (TV, NOW, Connectivity, VIP) to influence strategic and commercial decisions.

• Work with stakeholders and senior team members to refine questions, shape analysis, and ensure outputs are aligned to business needs.

• Take ownership of work delivered, ensuring accuracy and robustness.

• Apply appropriate analytical techniques to behavioural, research and market data using tools like SQL, R and Python to answer business questions and generate actionable insight.

• Visualise insight findings in clear, structured presentations, communicating key messages and recommendations to stakeholders.

What you'll bring:

• Proven experience of using SQL – writing queries from scratch to extract, manipulate, join and analyse data to answer business questions.

• Experience progressing analytical work with a degree of independence - able to take a defined problem and drive it forward, knowing when and how to seek input.

• Strong analytical thinking with experience of applying a range of techniques (e.g. segmentation, regression).

• Ability to translate analysis into clear, structured insight, articulating the commercial implications and supporting actionable recommendations.

• Confident communicator, able to present findings clearly and adapt messaging for different audiences.

• Experience working in a fast-paced environment, managing deadlines and balancing multiple priorities.

Benefits and perks :

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:   

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema    

• Pension package with up to 9% employer contribution 

• Private healthcare with mental health support  

• Aviva Digital GP and dental insurance  

• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect   

• Sharesave and Tech schemes  

• A range of Sky VIP rewards and experiences 

How you'll work: 

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. 

Your office base:

Osterley 

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.  

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. 

Who we are :

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. 

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.  

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.   

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. 

To find out more about working with us, search #LifeAtSky on social media.