Senior UX Designer

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

• Demonstrate an ability to come up with innovative ideas, solve problems creatively and shape these into logical, coherent solutions that centre around our customers needs

• Execute UX Design work that adheres to best practice User Centered Design and brand standards across Sky’s digital estate

• Help to maintain an efficient design delivery process, through regular clear communication with delivery teams and consistently delivering to schedule

• Work with stakeholder groups inside Sky’s Digital delivery function including product owners, engineers, researchers and copywriters

• Advocate the value of UX design and User Centered Design practices with stakeholders across the business

• Demonstrate a knowledge and desire to investigate, innovate and develop emerging design, UX and technology trends

• Help drive our creative culture by being a highly visible advocate for all things design

• Collaborate with design and development teams in order to create new experiences and evolve patterns

What you'll bring

• Extensive experience with a specific focus on UX Design

• Excellent communication and interpersonal skills in order to convey complex design concepts clearly to different delivery skill sets within the organization

• Proven experience of UCD, design principles and methodologies, with an ability to conduct competitor analysis & benchmarking, create user journeys, user flows, sitemaps, wireframes and interactive prototypes

• Proven understanding of UCD, human interface guidelines, standards, and best practices as they apply to various platforms and devices

• Experience of running qualitative user research, quantitative analytics metrics independently or via specialists to aid insight driven design

• Strong background in gathering business requirements and translating sometimes competing business objectives into designs which meet customer needs

• Experience working within an agile delivery environment, and in a highly collaborative manner with multiple delivery skill sets

• Proficient understanding of the latest tools and applications such as Figma, Miro, Userzoom… etc

• A keen eye for maintaining consistency of Sky’s global online brand guidelines, principles, templates and assets

• Experience of supporting discovery & design workshops, helping drive alignment and innovation through experiences we deliver

• A proactive, self-driven individual that has an equally strong team ethos.

Team overview

Group Product: We’re the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we’re collaborative, empowered and innovative – together, we’re proud that everyone’s favourite Sky products are #MadeByUs.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Leeds

Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.