Senior UX Designer

We believe in better. And we make it happen. 

Better content. Better products. And better careers. 

We optimise and innovate. 

We turn big ideas into the products, content and services millions of people love. 

And we do it all right here at Sky. 

The Senior UX Designer is responsible for creating and executing user-centred designs that meet business objectives. This includes developing wire frames, prototypes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas. The Senior Designer will collaborate with product owners, managers, developers and other business stakeholders throughout the design process and implementation to ensure a successful outcome. 

What you'll do 

• Identify competitor strengths and weaknesses by conducting thorough research and analysis into products and user experiences. 

• Gain valuable insight into our customer’s needs and behaviours by designing and executing comprehensive user research. 

• Gather, organise, and present user feedback from usability tests to make data-driven design improvements based on this feedback. 

• Ensure information is organised and easily accessible by creating and developing sophisticated information hierarchies, sitemaps, and content structures. 

• Visualise and test the layout and functionality of digital interfaces by creating and developing cogent wireframes and interactive protypes. 

• Conduct user research and incorporate UX research tools, data, personas, market research and competitor analysis to help shape the user experience. 

• Produce seamless, digital user journeys by designing and developing cogent user flows and navigation paths. 

• Align UX goals with overarching project objectives by liaising and collaborating with cross-functional teams, including developers, designers, product managers, copywriters, and other key stakeholders. 

What you'll bring 

• Proven experience in UX design, architecture, or a related role, demonstrated through a strong portfolio of successful projects, including both internal and customer-facing systems.  

• Advanced proficiency in Figma (must-have) for UX and UI design. 

• Experience in User-Centred Design Process. Skilled in planning, leading, and conducting usability testing, design reviews, and customer journey mapping. Expertise in structuring information hierarchies, sitemaps, and navigation frameworks. 

• Experience leveraging UX research tools, user data, personas, market research, and competitor analysis to enhance user experiences, particularly for external-facing customers. 

• Strong understanding of both internal and external development technologies, with awareness of their limitations, constraints, and implications for UX design. 

• Exceptional communication and presentation skills, confident in leading workshops, facilitating design discussions, and working effectively with interdisciplinary teams.

Team overview 

Become a key member of the Sky Media Advertising Technology team leveraging data and technology to deliver a great customer experience and optimal monetisation of advertising inventory. 

Content technology and innovation 

Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! 

The rewards  

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

• Sky Q, for the TV you love all in one place 

• The magic of Sky Glass at an exclusive rate 

• A generous pension package 

• Private healthcare 

• Discounted mobile and broadband 

• A wide range of Sky VIP rewards and experiences 

Inclusion & how you'll work 

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. 

Your office space  

Osterley 

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. 

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. 

We'd love to hear from you 

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. 

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. 

If you believe in better, we’ll back you all the way. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.