People Change Administration Manager

Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

This role takes overall ownership and accountability for the administration and coordination of People change processes. You will work closely with the Head of People Change and Head of Employment Legal who are responsible for the overall approach to People change and consultation.  This role is then responsible for the maintenance of the documentation and processes associated with the administration and coordination of people change.

What you’ll do:

• Engage and motivate People change coordinators and administrators to achieve our SLA’s and goals.

• Work alongside the Head of People Change to ensure seamless hand off from people consultants to coordinators.

• Work with the Head of People Change to map and maintain end to end change processes.

• Identify opportunities to streamline and automate administrative processes.

• Ensure compliance with all CRSA and audit controls.

• Monitor and manage the quality of output from the People Change coordination team.

• Work with the Head of People Change to forecast change activity and manage the resources of the team accordingly.

• Use data and reporting to guide process improvements as well as driving performance and providing business and operational updates.

• Coach and develop People Change coordinators.

• Using your knowledge of our systems and processes, look for ways to improve our efficiency and service levels through increased automation or self-serve.

• Ensure your own knowledge on policy, process, systems and legislation is thorough and current and drive this through the People Change coordination team.

• Alongside the Head of Advice and Administration set and drive the strategic goals and standards for the people change coordination function

• Build and maintain excellent stakeholder relationships with the Head of People Change, People partnering teams and Employment legal as well as others.

What you’ll bring:

• Experience of leading a high performing HR Operational team.

• Experience leading an operational function and delivery over and above a people leader (including resource management, continuous improvement and quality framework).

• Ability to engage, motivate and inspire people to work towards a common goal.

• Ability to manage customers and stakeholders at senior levels.

• A track record in using data and analysis to drive performance.

• Knowledge and experience of using process improvement tools and techniques.

• Excellent knowledge of policies, process and employment legislation.

Team Overview:

Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. 

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the conve nience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:
Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.  

Inclusion:

We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.