TV Insights Manager

Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

This role will help the Sky TV team that owns the proposition and marketing of Sky Stream, Sky Glass, Sky's Entertainment TV packages and emerging product areas to understand the consumer through quantitative, qualitative and tracking research projects to make sure we are maximizing sales, keeping existing customers happy and driving innovation.  This role is a fantastic opportunity to play a role in informing the evolution of Sky's consumer offering.

What you'll do:

• Work closely with Sky’s TV Propositions & Commercial team (responsible for Sky Stream, Sky Glass, Sky's Entertainment TV packages and emerging product areas) to inform their decision making.

• Brief & manage consumer-focussed market research projects using a variety of methodologies, as well as leveraging Sky’s internal data sources and market intelligence, to ensure Sky’s product and proposition evolution are insight driven. 

• Represent the objective voice of the consumer, not only in debriefs & outputs, but in your role as an advisor to the TV team. 

• Create outputs appropriate for a senior audience which land relevant insights clearly and include actionable recommendations.

• Play an active role in cultivating an inclusive and diverse culture that is passionate, motivated by business impact and adaptable in a fast-paced environment. 

What you'll bring:

• Market research subject matter expertise across commercial, propositions, product and consumer insights with the ability to apply a variety of qualitative and quantitative techniques to answer business questions or test new ideas. 

• Demonstrated experience either agency or client side and a hunger to take the next step in your research/insight career. 

• A strong understanding of Media, Content or Consumer Technology markets. 

• An independent and energetic approach to the role, a clear passion for insight and market research with experience working in fast-paced environments. 

• A consistent track record of managing multiple priorities, including evidence of strong stakeholder management and ability to collaborate. 

• A confident communicator and presenter, having done so up to a Head of Department level. 

Team overview:

The Strategic Insights team is part of the Consumer Strategy organisation at Sky and works closely with the key consumer product teams to ensure Sky’s products are the best they can be.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.